The manufacturer and firmware version information will appear in the Value box. Click "Details" and then select Hardware IDs from the Properties drop-down menu. Select Disk Drivers, expand it, then find and right-click on your external hard drive, and select Properties.ģ. Connect your external hard drive to your PC, right-click on the Windows icon, and select Device Manager.Ģ. Check the firmware version of your external hard driveġ. Click "Search automatically for updated driver software".įix 3. Right-click on it and select " Update driver" or " Update driver software". Then you'll see a yellow exclamation mark next to the malfunctioning controller.
#Seagate backup plus slim 2tb not detected on windows 10 serialClick " device manager" in the left pane and expand "Universal USB Serial Bus controllers". Keep your external hard drive connected to your PC, right-click on This PC/My Computer and choose Properties. #Seagate backup plus slim 2tb not detected on windows 10 installEaseUS Partition Master is able to convert MBR to GPT without data loss, but this technique requires that you download and install the tool in Windows 10/8.1/8/7. NOTE: You must delete the partition first and then initialize it to GPT in Windows Disk Management. #Seagate backup plus slim 2tb not detected on windows 10 how toThis video tutorial teaches you how to convert MBR to GPT with both tools. We introduce two free-to-use methods for you: Windows Disk Management and EaseUS free partition manager. So, to regain the full capacity displaying on your computer, Method 1 and Method 2 for updating the drive driver and firmware is highly recommended. Typically, when a storage device is not showing the right capacity or space on a Windows PC, the most likely cause of this issue is that the external hard drive driver or firmware is out of date. How to fix wrong capacity issues in Windows Also, computer viruses and hidden recovery partition also tend to cause similar issues. To solve this type of problem, you need to convert MBR to GPT (GUID Partition Table).īut hard drives less than 2TB are not affected by the MBR limitation, so why do they still have the incorrect size information? In this situation, you should check the hard drive for errors.Īny driver and firmware issues would result in Windows improperly recognizing the drive. That's why owners of 3TB and 4TB hard drives are likely to see less hard drive space than there should be. As we know, MBR (Master Boot Record) partition table cannot support disk volume space that exceeds 2TB. In most cases, it's because your hard drive has been initialized to a wrong partition table. What's the reason? Can you reclaim the full capacity? Why does external hard drive not show full capacity? But, a hard drive that is under 2TB may also have the same problem. Yes, it is common to see your 2TB hard drive showing only 500GB, 200GB, 127GB, or 32GB when connected to a computer. Have you ever encountered a situation when your external hard drive is not showing the full capacity on your Windows PC or Mac? As investigated, this is a common problem for most hard drives made by Seagate, Lacie, Western Digital, or Sandisk larger than 2TB. What's going on with the rest free space?" Now with a new laptop, I decided to reformat the drive but Windows says it has only 32GB on it. "Why is my Seagate external HDD not showing the true capacity? I use a 4TB external hard drive to create a recovery drive and regular backups.
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